Frequently Asked Questions
Everything you need to know about our European fashion collections.
What are your shipping times within the European Union?
Standard shipping within the EU typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
How can I return an item that doesn't fit?
We offer a 30-day return policy. Simply use the prepaid return label included in your package and drop it off at any authorized courier location.
Are your materials sustainably sourced?
Yes, BLUETTI EU is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or certified sustainable fabrics.
Do I have to pay import duties on my order?
No, all orders shipped within the European Union are inclusive of VAT and are not subject to additional customs duties or import taxes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.